Our preferred methods of shipment are United Parcel Service, Inc
(UPS) and the United States Postal Service (USPS). There is a standard
non-refundable fee. Special considerations are required for Hawaii
and Alaska orders as well as orders to be shipped outside the United
State and Canada.
6% sales tax applies for Pennsylvania residents only. No sales
tax will be calculated for orders placed outside the state of Pennsylvania.
DELAYS IN SHIPPING
Please provide an accurate and most current address when you place
your order. If UPS charges the $5.00 fee for an address correction,
we will have to pass this charge on to you. We also need to have
your correct credit card information to promptly process your order.
Orders paid by personal check will not be shipped until your personal
check has cleared the bank which could take up to 10 days.
You may pick up your order for free. Orders placed via the telephone,
fax, or mail, are also available for pick up at Crystal Cave during
normal business hours. Items will be available for pick up after
your order has been confirmed. Please provide proper identification,
a copy of your order form, and proof of payment. We will have your
order ready for you to pick up at our main Gift Shop.